Terms & Conditions

Last Updated: 11th July 2025

These terms and conditions (the “Terms and Conditions”) govern the use of cloudwidegroup.com (the “Site”). This Site is owned and operated by Cloud Wide Group Pty Ltd. This Site is a business service.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Cloud Wide Group Pty Ltd and the Site’s creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

Limitation of Liability

Cloud Wide Group Pty Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses, including legal fees, from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Cloud Wide Group Pty Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of New South Wales.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal, and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

info@cloudwidegroup.com

You can also contact us through the contact form available on our Site.

Last Updated: 11th July 2025

These terms and conditions (the “Terms and Conditions”) govern the use of cloudwidegroup.com (the “Site”). This Site is owned and operated by Cloud Wide Group Pty Ltd. This Site is a business service.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

1. Agreement to Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Cloud Wide Group LLC (“we,” “us,” or “our”), concerning your access to and use of the www.cloudwidegroup.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site and our services, you have read, understood, and agree to be bound by these Terms.

2. Definitions and Key Terms

For the purposes of these Terms:
“Client” means any individual or entity that uses our Services.
“Services” refer to the services provided by Cloud Wide Group LLC, including IT support, network management, cybersecurity, and cloud services.
“Site” refers to www.cloudwidegroup.com.

3. Use of Our Services

3.1 Eligibility
You must be at least 18 years old to use our Site and Services. By using our Site and Services, you represent and warrant that you have the legal capacity to enter into a binding agreement.

3.2 Account Registration
You may be required to create an account to access certain features of the Site and Services. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.

4. Services Overview

Cloud Wide Group LLC provides a variety of services designed to enhance and secure your IT infrastructure. Our key services include:

  • IT Support: Offering technical assistance for hardware and software issues.
  • Network Management: Planning, implementation, and maintenance of network systems.
  • Cybersecurity: Protecting your data and systems from cyber threats.
  • Cloud Services: Providing cloud solutions including migration, management, and optimization.
  • Data Backup and Recovery: Ensuring the safety and availability of your data.
  • Managed IT Services: Ongoing management of your IT environment.
    Consulting and Advisory Services: Strategic planning and IT consultation.

5. Service Level Agreement (SLA)

Refer to our SLA for detailed information on our service commitments, response times, and uptime guarantees.

6. Fees and Payment

6.1 Service Fees
You agree to pay all fees specified in your service agreement for the use of our Services.

6.2 Billing and Payments
All payments are due according to the terms specified in your service agreement. Late payments may incur additional fees.

6.3 Refund Policy
Refunds are provided as outlined in the individual service agreements. Generally, fees for services rendered are non-refundable.

7. Client Obligations

7.1 Data Backup
Clients are responsible for maintaining their data backups unless otherwise agreed upon in their service agreement.

7.2 Compliance with Laws
Clients must use our Services in compliance with all applicable laws and regulations.

8. Intellectual Property Rights

All content on our Site, including but not limited to text, graphics, logos, and software, is the intellectual property of Cloud Wide Group LLC or our licensors. Clients are granted a limited, non-exclusive, non-transferable license to access and use the Site and Services for their intended purposes.

9. Confidentiality

Both parties agree to keep confidential any proprietary information disclosed during the course of the service relationship.

10. Limitation of Liability

To the fullest extent permitted by law, Cloud Wide Group LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or Services.

11. Termination

We reserve the right to terminate or suspend your access to our Site and Services, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our Site. Your continued use of the Site and Services after any such changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms and your use of the Site and Services are governed by the laws of USA/Nevada. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of USA/Nevada.

Contact Details

If you have any questions about these Terms, please contact us at:

Email: info@cloudwidegroup.com
Phone: (702) 570-2577
Address: 4625 W. Nevso Drive, Las Vegas, NEVADA 89103